(NEW INTERNET CUSTOMER) (Edmonton/Ellerslie)

Just got the Ignite 1G and I keep losing connection randomly for a few minutes then it comes back and repeats and it's been doing it all day. I'll be surfing and streaming but then get disconnected for 5 min or so. It's been happening all day now, and it's getting extremely annoying for me and my family. 

I don't even know whats going on, no maintenance notification or anything and it's honestly been getting worse.

Considering to go back to previous provider if I cannot find a solution or get an answer regarding this issue.