Over the coming weeks and months, as Rogers comes together with Shaw, you will notice that our support content will be updated to our new branding for applicable products, hardware, and apps. With these changes, you will not see any impact to your existing services.

Customers with the BlueCurve TV experience may soon see an update to their guide and menu appearances to reflect Ignite branding on their TV. There are no changes to how the service works with these updates.

Updated Terms

See the table below for terms that are changing throughout the Shaw Support site.

Before After
Fibre+ Gateway 3.0 (XB8) Ignite WiFi Gateway (Gen 3) modem
Fibre+ Gateway 2.0 (XB7) Ignite WiFi Gateway (Gen 2) modem
Fibre+ Gateway (XB6) Ignite WiFi Gateway modem
4K Wireless TV Players (Xi6, XiOne) Ignite Entertainment Box
BlueCurve TV Players (XG1v3, XG1v4, XiD) TV Player
Fibre+ WiFi Pods Ignite WiFi Pods (Gen 2)
BlueCurve WiFi Pods Ignite WiFi Pods (Gen 1)
BlueCurve TV Ignite TV
Shaw Stream Ignite Streaming
Video on Demand / Shaw on Demand On Demand
BlueCurve Network Security Advanced Security
Home Phone
Shaw Home Phone
  • (Connect via Fibre+ Gateway)
Ignite Home Phone
Shaw Home Phone
  • (Connect via Digital Phone Terminal)
Rogers Home Phone
BlueCurve TV App Ignite TV App
  • Referred to as "Ignite TV (Shaw) App" in app stores.
BlueCurve Home App Ignite HomeConnect App
  • Referred to as "Ignite HomeConnect (Shaw) App" in app stores.
Additional Services
Shaw Fibre+ Network Rogers Fibre-Powered Network
Shaw Go WiFi Rogers WiFi Hotspots