Over the coming weeks and months, as Rogers comes together with Shaw, you will notice that our support content will be updated to our new branding for applicable products, hardware, and apps. With these changes, you will not see any impact to your existing services.
Customers with the BlueCurve TV experience may soon see an update to their guide and menu appearances to reflect Ignite branding on their TV. There are no changes to how the service works with these updates.
Updated Terms
See the table below for terms that are changing throughout the Shaw Support site.
| Before |
After |
| Hardware |
| Fibre+ Gateway 3.0 (XB8) |
Ignite WiFi Gateway (Gen 3) modem |
| Fibre+ Gateway 2.0 (XB7) |
Ignite WiFi Gateway (Gen 2) modem |
| Fibre+ Gateway (XB6) |
Ignite WiFi Gateway modem |
| 4K Wireless TV Players (Xi6, XiOne) |
Ignite Entertainment Box |
| BlueCurve TV Players (XG1v3, XG1v4, XiD) |
TV Player |
| Fibre+ WiFi Pods |
Ignite WiFi Pods (Gen 2) |
| BlueCurve WiFi Pods |
Ignite WiFi Pods (Gen 1) |
| Television |
| BlueCurve TV |
Ignite TV |
| Shaw Stream |
Ignite Streaming |
| Video on Demand / Shaw on Demand |
On Demand |
| Internet |
| BlueCurve Network Security |
Advanced Security |
| Home Phone |
Shaw Home Phone
- (Connect via Fibre+ Gateway)
|
Ignite Home Phone |
Shaw Home Phone
- (Connect via Digital Phone Terminal)
|
Rogers Home Phone |
| Apps |
| BlueCurve TV App |
Ignite TV App
- Referred to as "Ignite TV (Shaw) App" in app stores.
|
| BlueCurve Home App |
Ignite HomeConnect App
- Referred to as "Ignite HomeConnect (Shaw) App" in app stores.
|
| Additional Services |
| Shaw Fibre+ Network |
Rogers Fibre-Powered Network |
| Shaw Go WiFi |
Rogers WiFi Hotspots |