Affected Area: National Affected Services: Account Services, myshaw.ca & activations.shaw.ca websites, My Shaw app, Shaw on Demand This includes our representative’s ability to access account and equipment information. Reference Number: CHG0220170 Da... Read more
Our favourite Shaw holiday tradition — the Shaw Fire Log — is set to start warming up living rooms across the country once again beginning November 15, 2019, through January 6, 2020. In addition to the exciting return of the Shaw Fire Log, Stingray D... Read more
On December 31st, 2019, the FYI channel will cease broadcasting in Canada. This decision was made by A & E Networks. This channel will be removed from all lineups across the country and will not be replaced at this time. If you are currently subscrib... Read more
On November 1st, 2019, SBTN - Saigon Broadcasting Television Network will rebrand to VGN TV - Vietnamese Global Network. Don’t worry, the content will remain the same so you can still enjoy dramas, variety shows, game shows, concerts, and celebrity i... Read more
Starting January 1, 2020, rates will increase on select residential Internet, TV, and Phone plans. Customers will receive advanced notification of the rate change through their monthly invoice. Customers who have signed up for an Internet or Internet... Read more
Starting October 3rd, BlueSky TV now lets you order and subscribe to select channels right from your BlueSky TV box! With a self-serve approach to ordering TV channels, you can access the content you want, when you want it--no need to speak to an age... Read more
As of September 12, Bell Media will be introducing new brand identities for 4 of its specialty networks to bring them under the CTV banner. Welcome the new 4 CTV channels: CTV Comedy Channel - formerly known as Comedy Network CTV Sci-Fi Channel - for... Read more
On August 26th, 2019, your favorite French music video channel MusiquePlus will rebrand to the new channel ELLE Fictions. Offering series and movies in French, this new channel will revive your dreams and allow you to relive moments of nostalgia thro... Read more
As of September 30, 2019, Independent Film Channel (IFC) and Cosmopolitan TV (CosmoTV) will cease broadcasting in Canada. This decision was made by Corus Entertainment. These channels will be removed from all lineups across the country and will not b... Read more
Between June 4 and October 16, 2019, we will be completing network upgrades for Port Hardy and Port McNeill, BC. These changes include converting the majority of your Standard Definition (SD) channels to High Definition (HD). The result will be a cha... Read more
Between June 4 and October 16, 2019, we will be completing network upgrades for Alert Bay, Nimpkish Heights, and Sointula, BC. These changes include converting the majority of your Standard Definition (SD) channels to High Definition (HD). The result... Read more
Shaw will be performing an update to all Gateway set-top boxes. The purpose of this update release is to address feedback surrounding the Guide genre colouring from a previous update. This update will take place automatically between May 4, 2019 and ... Read more
On April 18th, 2019, Paramount Network (formerly known as Spike) was added to the Variety theme pack. Current and future subscribers to the Variety theme pack will now have access to the Paramount Network.Inspired by over a century of cinematic story... Read more
As of May 1, 2019, Corus Entertainment has made the decision to decommission the following apps:History Go YTV Go Treehouse Go Nick Go Disney Channel Disney Junior La chaîne Disney The apps are being removed due to the ongoing digital changes that re... Read more
On April 14, Game of Thrones Season 8 will premiere. A spike in usage is anticipated during the course of the season. This might lead you to encounter some problems logging in on Crave's website and apps. Re-attempting to login should fix it. We are ... Read more
On November 1, 2018, both The Movie Network and Crave TV are rebranding to Crave, providing our customers with two package options: Crave + Movies + HBO or, Crave Customers subscribed to The Movie Network will have even more HD content to watch with ... Read more
Starting August 1, 2018, Visa Prepaid Cards will be offered to customers when they sign up new Internet and/or TV services on a 2-Year ValuePlan.On this pageCustomer emailHow to activate your cardCard challenges?Visa terms and conditionsFrequently as... Read more
OverviewShaw is committed to delivering Canadians access to the best network experience possible. We are on a mission to be Canada’s leading connectivity company and are always working to expand our network to meet the growing data needs of our custo... Read more
Welcome to the Shaw ThinkTank Frequently Asked Questions. With the end goal to better serve our customers, Shaw ThinkTank is a means of better understanding the needs of our customers.Shaw ThinkTank Frequently Asked QuestionsReview our FAQs to learn ... Read more
As of March 6, 2017, Webspace, Photo Share, Video Mail, and members.shaw.ca have been retired. We understand that the information and assets stored on your accounts are important to you. You will continue to have access to the contents of your accoun... Read more