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<P><SPAN class="TextRun SCXW20077221 BCX0" data-contrast="none"><SPAN class="NormalTextRun SCXW20077221 BCX0">As of March 1, 2022, select<SPAN> </SPAN></SPAN><SPAN class="NormalTextRun SCXW20077221 BCX0">previously offered<SPAN> </SPAN></SPAN><SPAN class="NormalTextRun SCXW20077221 BCX0">versions of<SPAN> </SPAN></SPAN><SPAN class="NormalTextRun CommentStart SCXW20077221 BCX0">Legacy Crave and Legacy<SPAN> </SPAN></SPAN><SPAN class="NormalTextRun SpellingErrorV2 SCXW20077221 BCX0">Crave+STARZ</SPAN><SPAN class="NormalTextRun SCXW20077221 BCX0"><SPAN> </SPAN></SPAN><SPAN class="NormalTextRun SCXW20077221 BCX0">packaging will receive a rate<SPAN> </SPAN></SPAN><SPAN class="NormalTextRun CommentStart SCXW20077221 BCX0">increase<SPAN> </SPAN></SPAN><SPAN class="NormalTextRun SCXW20077221 BCX0">of</SPAN><SPAN class="NormalTextRun CommentStart SCXW20077221 BCX0"><SPAN> </SPAN>$2.00</SPAN><SPAN class="NormalTextRun SCXW20077221 BCX0">.<SPAN> </SPAN></SPAN><SPAN class="NormalTextRun SCXW20077221 BCX0">If you are impacted by this change, y</SPAN><SPAN class="NormalTextRun SCXW20077221 BCX0">ou will receive bill notifications starting January 1, 2022.</SPAN></SPAN><SPAN class="EOP SCXW20077221 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> <BR /><BR /></SPAN></P>
<P><STRONG>Update March 1, 2022:</STRONG> Due to a data error, some customers were not notified in advance of the Crave subscription rate adjustment detailed on this page, which took effect between January and March 2022 (depending on your billing date).</P>
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<LI>If you weren’t notified, we will be crediting your account to reverse all increased subscription amounts charged until your next billing period. No action is required on your part.
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<LI>If you are billed two (2) months in advance, you will receive a credit for the rate adjustment until June 1, 2022.</LI>
<LI>If you are billed one (1) month in advance, you will receive a credit for the rate adjustment until May 1, 2022.</LI>
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<LI>Your regular Crave subscription billing will resume after this, with the $2.00/mo rate adjustment in effect.</LI>
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<P>We apologize for any inconvenience this may have caused. If you have any questions, please <A href="https://www.shaw.ca/contact-us" target="_blank" rel="noopener nofollow noreferrer">contact us</A>.<BR /><BR /></P>
<P><STRONG><SPAN data-contrast="none">How do I know if I am impacted by this Crave rate adjustment?</SPAN></STRONG><SPAN data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> <BR /></SPAN><SPAN style="font-family: inherit;" data-contrast="none">If you are impacted, you will see notifications starting on your monthly bill in January 2022. Additionally, you will receive notifications on your February and March 2022 bills.</SPAN><SPAN style="font-family: inherit;" data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> <BR /><BR /></SPAN></P>
<P><STRONG style="font-family: inherit;"><SPAN data-contrast="none">Why is there no change to the current offering Crave package?<BR /></SPAN></STRONG><SPAN data-contrast="none">The current Crave package available is different than the impacted products with this adjustment as it does not include STARZ content.</SPAN><SPAN data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </SPAN><SPAN style="font-family: inherit;" data-contrast="none">Customers can choose to add STARZ onto the Crave package at an additional cost. See </SPAN><A style="font-family: inherit;" href="https://www.shaw.ca/tv/channels/premium" target="_blank" rel="noopener nofollow noreferrer">Premium TV Channels</A><SPAN style="font-family: inherit;" data-contrast="none"> for more information.</SPAN><SPAN style="font-family: inherit;" data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> <BR /><BR /></SPAN></P>
<P><STRONG><SPAN data-contrast="none">Can I change to the currently offered Crave package?</SPAN></STRONG><SPAN data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"><BR /></SPAN><SPAN style="font-family: inherit;" data-contrast="none">You can change to our current Crave offering; however, this does not include STARZ content. </SPAN><SPAN data-contrast="none">If you are interested in STARZ content, then you would need to add the STARZ package at an additional cost.</SPAN></P>
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<LI><STRONG><SPAN data-contrast="none">Note</SPAN></STRONG><SPAN data-contrast="none">: If you change from your current package of Crave that includes STARZ, we are unable to change back to the previous packaging as they are no longer offered together with current in-market packages.</SPAN><SPAN data-ccp-props="{"134233279":true,"201341983":0,"335559739":160,"335559740":259}"> </SPAN></LI>
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