Service Updates & Outages

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Service Updates & Outages

Vancouver Island

Campbell River, Central Saanich, Colwood, Comox, Courtenay, Cumberland, Duncan, Esquimalt, Highlands, Ladysmith, Lake Cowichan, Langford, Lantzville, Metchosin, Nanaimo, North Cowichan, North Saanich, Oak Bay, Parksville, Port Alberni, Qualicum Beach, Saanich, Sidney, Sooke, Victoria, View Royal, and nearby communities

Service Outages

Good news! There are currently no service outages.

Scheduled Maintenance

July 17 - National | Account Services and Equipment Activation Interruption

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July 16 - National | Account Services and Equipment Activation Interruption

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July 16 - National | Account Services, My Shaw, and Shaw on Demand Interruption

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July 12 - Esquimalt | Internet, WiFi, Television and Phone Interruption

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Service Announcements

Rogers together with Shaw product names update

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Shaw Network Security update: McAfee products being discontinued

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Home Phone service updates

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Legacy TV service retirement in select communities (Shaw Direct upgrade available)

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November 28, 2022 | Blocked Access to Unauthorized Streams of Live NHL Games

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Nov 1, 2022 | Rate Adjustment FAQ

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Shaw TV no longer carrying Russia Today

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STIR/SHAKEN Overview & FAQ

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How do I get help at home from a technician?

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Statement from Shaw Communications regarding COVID-19

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Shaw ThinkTank FAQs

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