About: Netflix on Rogers Xfinity TV

[#1]

Learn how to use the Netflix App with Rogers Xfinity TV (formerly Ignite TV) and Rogers Streaming (formerly known as Shaw Stream) to access the Netflix content library. Netflix is seamlessly integrated into the Rogers Xfinity TV platform, allowing us to freely binge watch all our favourite shows in one place. See the sections below for more information.

Requirements

Netflix is visible to all Rogers Xfinity TV and Rogers Streaming customers. To access and watch Netflix, it is required to have:

• Rogers Xfinity TV or Rogers Streaming
  • Get Rogers Xfinity TV
  • Rogers Xfinity TV product overview
  • Get Rogers Streaming
  • Rogers Streaming product overview
    
    

• A subscription to Netflix
  • If you already subscribe to Netflix, you can sign in with your existing Netflix login and password.
  • Don't have a Netflix subscription? Sign up through the Netflix App.
  • Plan options, pricing and billing are handled directly by Netflix. See Netflix Streaming Plans for more information.
    
    
• Shaw Internet Service
  • Shaw Internet service is required because Netflix content is streamed to Rogers Xfinity TV over the Internet, and Netflix usage will count toward your monthly Internet usage.
    
    

Related Resource: Can't see Netflix on your Rogers Xfinity Entertainment Box? Visit these troubleshooting tips.

Features

Here are the key features of Netflix on Rogers Xfinity TV.

• Access the Netflix App
  • Access Netflix from all of your Rogers Xfinity Entertainment Box. Learn how to access the Netflix App on Rogers Xfinity TV.

• Watch Netflix from your Rogers Xfinity Entertainment Box
  • Netflix content is fully integrated into the Rogers Xfinity TV interface. Learn how to find Netflix content on Rogers Xfinity TV.
  • Netflix content will not appear in the Rogers Xfinity TV Kids Zone, however there is a kids section within the Netflix App itself.

• Sign up from Rogers Xfinity TV
  • Sign up for Netflix directly from your Rogers Xfinity TV set-top box. Signing up for Netflix via Rogers Xfinity TV or Rogers Streaming will automatically add your Netflix subscription to your Shaw bill. Learn how to sign up for Netflix.
  • Once you've signed up, you can sign in to the Netflix App to access the Netflix content library.
  • You may also sign out of Netflix at any time, allowing you to sign back in using a different account.

• Viewing History
  • Only Netflix titles launched from the Rogers Xfinity TV interface will show up in Rogers Xfinity TV history (ie Last Watched). All titles watched thereafter within the Netflix App will not show up in your viewing history.
  • Titles watched in Netflix will only appear in 'Recently Watched' in the Saved menu if they have manually been marked 'Watched'
  • See How to view content and episode history for Netflix for details.

• Voice Remote
  • Use your voice to find Netflix content on Rogers Xfinity TV, and to find specific titles within the Netflix App!
  • See How to use the Rogers Xfinity TV remote with Netflix for details.

• Accessibility
  • Accessibility options available with Netflix on Rogers Xfinity TV include subtitles (closed captions), video description, and parental controls.
  • Learn how to use subtitles and audio description in Netflix
  • Learn how to use parental controls for Netflix

Support and Troubleshooting

Find resources below for fixing common problems with Netflix on Rogers Xfinity TV, getting support with your Netflix account, and more.

• Frequently Asked Questions
  • Click here to see answers to commonly asked questions about Netflix.

• Troubleshooting
  • Click here to find solutions to common problems with Netflix.

• Netflix Support
  • For all questions related to your Netflix account, or the Netflix App and content within, please visit the Netflix website.
    
    • Netflix Account
    • Netflix Help Centre

Related readings

• How To: Sign up for Netflix on Rogers Xfinity TV
• Rogers Xfinity TV and Rogers Streaming Apps overview
• Rogers Xfinity TV product overview