Learn how to troubleshoot error XRE-03047 on BlueCurve TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-03047 on BlueCurve TV. Find additional troubleshooting tips for other BlueCurve TV error codes.

 

 

Error message

On-screen message:

"Let's try that again. We’re unable to tune to channel (Channel Name) at this time. Please wait a few minutes and try again. XRE-03047."

 

Cause

This error may occur when a BlueCurve portal is having trouble communicating with the main BlueCurve TV Player (XG1v3)(es).

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Troubleshooting tips
  1. Wait a few minutes and try again.
  2. Verify that the coaxial cable connections are secure on your BlueCurve TV Player (XG1v3) and BlueCurve portals.
  3. Power cycle the main BlueCurve TV Player (XG1v3).
    • Disconnect the power cable and then reconnect it after 10 seconds.
  4. Power cycle the BlueCurve portals on any other TVs displaying this error.
    • Disconnect the power cable and then reconnect it after 10 seconds.
  5. If the error still occurs, speak with a Shaw support representative.

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