We've got you covered with helpful solutions for all your Shaw TV questions. From channels and programming to streaming and Shaw On Demand.
Feeling a bit chilly and need something to warm up? You got it! Available November 15 to January 6, the Shaw Fire Log can be found on the following channels: For BlueCurve TV customers, tune to channel 199 (HD) For non-BlueCurve TV customers, tune to... Read more
Using My Shaw, you can refresh your TV channels with the tap of a button. This can fix issues like missing a channel you're subscribed to, or one that's on free preview. Refreshing your channels with My Shaw can be done once a day. Refresh your TV ch... Read more
Otherwise known as 'Click to Add', BlueCurve TV now lets you order and subscribe to select channels right from your BlueCurve TV Player. Just find the channel or On Demand content you want, select Subscribe, and you'll be watching in no time! Availab... Read more
DAZN has the exclusive broadcast rights for all 380 Premier League games for each of the three upcoming seasons. Shaw will not be able to provide any content from Premier League. Click here to learn about Premier League on DAZN.Click here for more in... Read more
If you're receiving error XRE-00002 on BlueCurve TV, this is likely caused by an account issue. Please contact us via online chat or phone (1-888-472-2222) and we'll get you back up and running. For additional tips for troubleshooting common BlueCurv... Read more
We are currently in the process of completing network upgrades in a number of remote Shaw Cable regions (regions listed by province below). These regions will be directly impacted by upgrades taking place with our Satellite delivered services (Shaw D... Read more
If you are having issues accessing channels or your Guide in BlueCurve TV and need to restart your BlueCurve TV cable box: Ensure that all cables to the BlueCurve TV Digital Box are tightly secured. Press and hold the Power button located on the fron... Read more
Your TV is not working and you are not able to access any channels or the Guide. You've checked to ensure that your TV and cable box were both plugged in and you have ensured that both your digital box and television are turned on. Use your Shaw Remo... Read more
You are trying to tune into a channel but are getting a subscription required message when attempting to tune into the channel. The cause is a result of this channel is not part of your current TV package or was previously part of a free preview. You... Read more
If you are experiencing issues with your TV and are unable to see the guide and feel that this could be a result of recently watching Netflix, or a Blu-Ray or DVD on the TV where the TV Input had been changed: Find your TV remote control (this may or... Read more
If you are experiencing issues with your TV and are unable to see the guide after previously watching a DVD or playing on a video game console such as PS4 or Xbox: Power on your TV and your Digital Box. Find the remote control that came with your TV ... Read more
If you want to order a new TV theme pack, but do not have a My Shaw account: You can order a new theme pack by visiting https://www.shaw.ca/television/channels/theme-packs/. Simply find the theme pack that you wish to order and select Order now (you ... Read more
If you would like to order/add individual channels to your Shaw TV package via Shaw.ca: Visit https://www.shaw.ca/tv/programming/channels/pick-and-pay To know the price of a channel, click on Download channel pricing. To order an individual channel c... Read more
If you are considering changing your channel theme packs or are looking to add channels to your Shaw TV package: You can change your theme packs and channels by logging into My Shaw and clicking TV from the My Services option at the top. Under Curren... Read more
To find a list of channels that are available in your region using your My Shaw (Web or App) account: My Shaw Web Sign into My Shaw Select My Services from the navigation bar at the top > Select TV Review your channel list under My channels My Shaw A... Read more
To print out a list of your channels or access a printable list of your Shaw channels: After signing into My Shaw, click the My Services option from the top navigation bar > Select TV In the My Channels section, click View Channels Select Current TV ... Read more
To view a list of your Shaw TV channels: Visit the Shaw Channel Listings Page Enter your postal code in the Search by postal code field Click Search You will see the Shaw channel listings for your region. Learn more: How to view Shaw channel listings... Read more
You can use the My Shaw app to find which channels are included as part of your Shaw TV package. Open the My Shaw app on your mobile device. Scroll down to TV and tap Manage TV & BlueCurve TV App Devices. Under TV Settings tap My Channel List. You wi... Read more
To see a list of channels that you are subscribed to (using My Shaw Web): Once signed into My Shaw, click the My Services option from the top navigation bar > Select TV In the My Channels section, click View Channels View your subscribed channels und... Read more
Learn more about Shaw TV service and channel packages with our frequently asked questions. Shaw TV Service FAQ Where can I find a list of Shaw’s TV packages? You can view all of Shaw’s TV plans here. How can I see which TV package I have? The quickes... Read more