Shaw Support: TV Troubleshooting

How to swap Ignite TV Flex Channels with My Shaw

Note: As of November 1, all of our new Ignite TV plans will have easy-to-understand lineups of the channels you love, without using Flex Channels. This support article is for customers with existing Ignite TV Flex Channels. Flex Channels are a select... Read more

Shaw TV Channel FAQs

Find information about Shaw TV channels including how to access your channel list, how to order channels and how to print out your channel list with our Frequently Asked Questions. Where can I get a list of my Shaw channels? Existing Shaw customers c... Read more

NBA League Pass 2023/2024 season

NBA League Pass returns to Ignite TV for the 2023/2024 season and is now part of Rogers Super Sports pak! Catch 950 out-of-market NBA games in HD throughout the season. NBA League Pass gives you access to every game that takes place outside of your l... Read more

How To: Watch 4K content on Ignite TV

With Ignite (formerly BlueCurve) TV, you can watch live sports in 4K and stream 4K content from your favourite apps. This article covers how to access and record 4K content from your Ignite TV set-top box. For an overview of 4K service including requ... Read more

NFL Sunday Ticket returns for the 2023/2024 season

Shaw is pleased to offer NFL Sunday Ticket for the 2023/2024 football season. Catch up to 14 out-of-market games every Sunday in high definition, NFL Sunday Ticket gives you access to every punt, pass, and touchdown that takes place outside of your l... Read more

NFL Sunday Ticket availability

NFL Sunday Ticket will be available in specific areas and on specific hardware. Catch up to 14 out-of-market games every Sunday with NFL Sunday Ticket™. You can find additional information about NFL Sunday Ticket™ here. Required hardware In order to ... Read more

How to order channels with My Shaw

Otherwise known as 'Click to Add', My Shaw now lets you order and subscribe to select channels right from our My Shaw website and My Shaw app. Just sign into your account, find the channel you want to subscribe to and get ready to view it in 10 minut... Read more

Why you cannot see American commercials during Super Bowl

When watching the Super Bowl in Canada, the Super Bowl broadcast will feature entirely Canadian Super Bowl commercials. This comes from a Supreme Court of Canada ruling in late December of 2019 which aims to protect the rights of Canadian broadcaster... Read more

What channel is the Fireplace channel on?

Feeling a bit chilly and need something to warm up? You got it! Available from November 15 to January 10, the Fire Log can be found on the following channels. In Addition to all this exciting news, just as with previous years, the Stingray Digital Mu... Read more

How To: Refresh your TV channels using My Shaw

Missing a channel you're subscribed to, or one that's available for free preview? Once per day, you can use My Shaw to refresh your TV channels and fix those issues. Refresh channels on the My Shaw website To refresh your TV channels using the My Sha... Read more

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