We've got you covered with helpful solutions for all your Shaw TV questions. From channels and programming to streaming and Shaw On Demand.
Shaw is pleased to offer NFL Sunday Ticket for the 2020/2021 football season. Catch up to 14 out-of-market games every Sunday in high definition, NFL Sunday Ticket gives you access to every punt, pass, and touchdown that takes place outside of your l... Read more
NFL Sunday Ticket will be available in specific areas and on specific hardware. Catch up to 14 out-of-market games every Sunday with NFL Sunday Ticket™. You can find additional information about NFL Sunday Ticket™ here. Required hardware In order to ... Read more
Otherwise known as 'Click to Add', My Shaw now lets you order and subscribe to select channels right from our My Shaw website and My Shaw app. Just sign into your account, find the channel you want to subscribe to and get ready to view it in 10 minut... Read more
When watching the Super Bowl in Canada, the Super Bowl broadcast will feature entirely Canadian Super Bowl commercials. This comes from a Supreme Court of Canada ruling in late December of 2019 which aims to protect the rights of Canadian broadcaster... Read more
Feeling a bit chilly and need something to warm up? You got it! Available November 20 to January 8, the Shaw Fire Log can be found on the following channels. Solution For BlueCurve TV customers, tune to channel 199 (HD) For non-BlueCurve TV customers... Read more
Missing a channel you're subscribed to, or one that's available for free preview? Once per day, you can use My Shaw to refresh your TV channels and fix those issues. Refresh channels on the My Shaw website To refresh your TV channels using the My Sha... Read more
Otherwise known as 'Click to Add', you can now order and subscribe to select channels right from your TV. This feature is available if you're using a BlueCurve TV or HD Guide TV Player. Just find the channel or On Demand content you want, select Subs... Read more
Want to learn more about DAZN and their soccer coverage? DAZN Premier League Soccer coverage DAZN has the exclusive broadcast rights for all 380 Premier League games for each of the three upcoming seasons. Shaw will not be able to provide any content... Read more
If you're receiving error XRE-00002 on Shaw TV, this is likely caused by an account issue. Please contact us via online chat or phone (1-888-472-2222) and we'll get you back up and running. For additional tips for troubleshooting common Shaw TV error... Read more
If you are having issues accessing channels or your Guide in BlueCurve TV and need to restart your BlueCurve TV cable box: Solution Ensure that all cables to the BlueCurve TV Digital Box are tightly secured. Press and hold the Power button located on... Read more
Your TV is not working and you are not able to access any channels or the Guide. You've checked to ensure that your TV and cable box were both plugged in and you have ensured that both your digital box and television are turned on. Solution Use your ... Read more
You are trying to tune into a channel but are getting a subscription required message when attempting to tune into the channel. The cause is a result of this channel is not part of your current TV package or was previously part of a free preview. Sol... Read more
If you are experiencing issues with your TV and are unable to see the guide and feel that this could be a result of recently watching Netflix, or a Blu-Ray or DVD on the TV where the TV Input had been changed: Solution Find your TV remote control (th... Read more
If you are experiencing issues with your TV and are unable to see the guide after previously watching a DVD or playing on a video game console such as PlayStation or Xbox: Solution Power on your TV and your Digital Box. Find the remote control that c... Read more
If you want to order a new TV theme pack, but do not have a My Shaw account: Solution You can order a new theme pack by visiting https://www.shaw.ca/tv/channels. Simply find the theme pack that you wish to order and select Order now (you will be take... Read more
If you would like to have faster, easier access to order/add individual channels to your Shaw TV package via Shaw.ca see How to: Order channels with My Shaw or submit an order following the steps below: Solution Visit https://www.shaw.ca/tv/channels/... Read more
If you are considering changing or updating your channel theme packs or are looking to add channels to your Shaw TV package: Solution You can change your theme packs and channels by logging into My Shaw and clicking TV from the My Services option at ... Read more
To find a list of channels that are available in your region using your My Shaw (Web or App) account: Solution My Shaw Web Sign into My Shaw Select My Services from the navigation bar at the top > Select TV Review your channel list under My channels ... Read more
To print out a list of your channels or access a printable list of your Shaw channels: Solution After signing into My Shaw, click the My Services option from the top navigation bar > Select TV In the My Channels section, click View Channels Select Cu... Read more
To view a list of your Shaw TV channels online: Solution Visit the Shaw Channel Listings Page Enter your postal code in the Search by postal code field. Click Search You will see the Shaw channel listings for your region. Learn more Additional option... Read more
You can use the My Shaw app to find which channels are included as part of your Shaw TV package. Solution Open the My Shaw app on your mobile device. Scroll down to TV and tap Manage TV & BlueCurve TV App Devices. Under TV Settings tap My Channel Lis... Read more
To see a list of channels that you are subscribed to (using My Shaw Web): Solution Once signed into My Shaw, click the My Services option from the top navigation bar > Select TV In the My Channels section, click View Channels View your subscribed cha... Read more
Learn more about Shaw TV service and channel packages with our frequently asked questions.. Shaw TV Services FAQs Where can I find a list of Shaw’s TV packages? You can view all of Shaw’s TV plans here. How can I see which TV package I have? The quic... Read more
Learn how to troubleshoot error XRE-03047 on ShawTV. This article provides insight into some basic troubleshooting tips to fix error code XRE-03047 on Shaw TV. Find additional troubleshooting tips for other Shaw TV error codes. Error message On-scree... Read more
Learn how to troubleshoot "check connection" error XRE-03045 on Shaw TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-03045 on Shaw TV. Find additional troubleshooting tips for other Shaw TV error codes. Er... Read more
Learn how to troubleshoot error XRE-09016 on Shaw TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-09016 on Shaw TV. Find additional TV troubleshooting tips for Shaw TV for these common error codes. Error m... Read more
Learn how to troubleshoot error RDK-03005 on Shaw TV. This article provides insight into some basic troubleshooting tips to fix error code RDK-03005 on Shaw TV. Find additional TV troubleshooting tips for Shaw TV for these common error codes. Error m... Read more
Learn how to troubleshoot error XRE-06034 on Shaw TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-06034 on Shaw TV. Error message On-Screen message: "Your remote is not paired with the set-top box. Press S... Read more
Learn how to troubleshoot error XRE-06034 on Shaw TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-06034 on Shaw TV. Find additional TV troubleshooting tips for Shaw TV for these common error codes. Error m... Read more
Learn how to troubleshoot error APPS-04154 on Shaw TV. This article provides insight into some basic troubleshooting tips to fix error code APPS-04154 on Shaw TV. Error message On-screen message: "Let's try that again. Sorry, that didn't work as plan... Read more
Learn how to troubleshoot error XRE-03061 (channel is not available at this moment error) on Shaw TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-03061 on Shaw TV. Error message On-screen message: "Sorry w... Read more
Tuning errors display when your BlueCurve TV experiences difficulties tuning to a channel. This article provides insight into some basic troubleshooting tips to fix these tuning errors. Check the Service Outages & Updates to learn about outages that ... Read more
Learn how to troubleshoot error XRE-09015 on Shaw TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-09015 on Shaw TV. Find additional TV troubleshooting tips for Shaw TV for these common error codes. Error m... Read more
Learn how to troubleshoot error XRE-09017 on Shaw TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-09017 on Shaw TV. Error message On-screen message "Let's try that again. Sorry, we had some trouble with re... Read more
Learn how to troubleshoot error XRE-00088 on Shaw TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-00088 on Shaw TV. Error message On-screen message "Sorry, we’re having some trouble. We’ve run into a probl... Read more
Learn how to troubleshoot error XRE-06004 on Shaw TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-06004 on Shaw TV. Error message On-screen message "Something's not quite right. Sorry, we're having trouble... Read more
Learn how to troubleshoot error XRE-08006 on Shaw TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-08006 on Shaw TV. Find additional TV troubleshooting tips for Shawe TV for these common error codes. Error ... Read more
Learn how to troubleshoot error XRE-08004 on Shaw TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-08004 on Shaw TV. Find additional TV troubleshooting tips for Shaw TV for these common error codes. Error m... Read more
Learn how to troubleshoot error XRE-03063 on Shaw TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-03063 on Shaw TV. Find additional TV troubleshooting tips for Shaw TV for these common error codes. Error m... Read more
Learn how to troubleshoot error XRE-06014 on Shaw TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-06014 on Shaw TV. Check out these Shaw TV troubleshooting tips for other error codes. Error message On-scre... Read more