TV Articles

TV Articles

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We've got you covered with helpful solutions for all your Shaw TV questions. From channels and programming to streaming and Shaw On Demand.

91 Articles

How to: Order channels with My Shaw

Otherwise known as 'Click to Add', My Shaw now lets you order and subscribe to select channels right from our My Shaw website and My Shaw app. Just sign into your account, find the channel you want to subscribe to and get ready to view it in 10 minut... Read more

How To: Refresh your TV channels using My Shaw

Missing a channel you're subscribed to, or one that's available for free preview? Once per day, you can use My Shaw to refresh your TV channels and fix those issues. Refresh channels on the My Shaw website To refresh your TV channels using the My Sha... Read more

How To: Order channels from BlueCurve TV

Otherwise known as 'Click to Add', BlueCurve TV now lets you order and subscribe to select channels right from your BlueCurve TV Player. Just find the channel or On Demand content you want, select Subscribe, and you'll be watching in no time! Availab... Read more

Premier League is available exclusively on DAZN

DAZN has the exclusive broadcast rights for all 380 Premier League games for each of the three upcoming seasons. Shaw will not be able to provide any content from Premier League. Click here to learn about Premier League on DAZN.Click here for more in... Read more

How to troubleshoot error XRE-00002 on BlueCurve TV

If you're receiving error XRE-00002 on BlueCurve TV, this is likely caused by an account issue. Please contact us via online chat or phone (1-888-472-2222) and we'll get you back up and running. For additional tips for troubleshooting common BlueCurv... Read more

How do I reboot my BlueCurve TV cable box?

If you are having issues accessing channels or your Guide in BlueCurve TV and need to restart your BlueCurve TV cable box: Ensure that all cables to the BlueCurve TV Digital Box are tightly secured. Press and hold the Power button located on the fron... Read more

How to troubleshoot no signal issues on your TV

Your TV is not working and you are not able to access any channels or the Guide. You've checked to ensure that your TV and cable box were both plugged in and you have ensured that both your digital box and television are turned on. Use your Shaw Remo... Read more

How to check if a channel is in your TV package

You are trying to tune into a channel but are getting a subscription required message when attempting to tune into the channel. The cause is a result of this channel is not part of your current TV package or was previously part of a free preview. You... Read more

How do I change the input on my TV?

If you are experiencing issues with your TV and are unable to see the guide and feel that this could be a result of recently watching Netflix, or a Blu-Ray or DVD on the TV where the TV Input had been changed: Find your TV remote control (this may or... Read more

How to fix a blank screen on your TV

If you are experiencing issues with your TV and are unable to see the guide after previously watching a DVD or playing on a video game console such as PS4 or Xbox: Power on your TV and your Digital Box. Find the remote control that came with your TV ... Read more

How to order a new theme pack via Shaw.ca

If you want to order a new TV theme pack, but do not have a My Shaw account: You can order a new theme pack by visiting https://www.shaw.ca/television/channels/theme-packs/. Simply find the theme pack that you wish to order and select Order now (you ... Read more

How do I print a list of my channels?

To print out a list of your channels or access a printable list of your Shaw channels: After signing into My Shaw, click the My Services option from the top navigation bar > Select TV In the My Channels section, click View Channels Select Current TV ... Read more

How do I view my Shaw channel lineup?

To see a list of channels that you are subscribed to (using My Shaw Web): Once signed into My Shaw, click the My Services option from the top navigation bar > Select TV In the My Channels section, click View Channels View your subscribed channels und... Read more

Shaw TV Service FAQ

Learn more about Shaw TV service and channel packages with our frequently asked questions.. Shaw TV Services FAQs Where can I find a list of Shaw’s TV packages? You can view all of Shaw’s TV plans here. How can I see which TV package I have? The quic... Read more

NFL Sunday Ticket returns for the 2020/2021 season

Shaw is pleased to offer NFL Sunday Ticket for the 2020/2021 football season. Catch up to 14 out-of-market games every Sunday in high definition, NFL Sunday Ticket gives you access to every punt, pass, and touchdown that takes place outside of your l... Read more

NFL Sunday Ticket Availability

NFL Sunday Ticket will be available in specific areas and on specific hardware. Catch up to 14 out-of-market games every Sunday with NFL Sunday Ticket™. You can find additional information about NFL Sunday Ticket™ here. Required Hardware In order to ... Read more

How to troubleshoot error XRE-03047 on BlueCurve TV

Learn how to troubleshoot error XRE-03047 on BlueCurve TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-03047 on BlueCurve TV. Find additional troubleshooting tips for other BlueCurve TV error codes. Error ... Read more

How to troubleshoot error XRE-03045 on BlueCurve TV

Learn how to troubleshoot "check connection" error XRE-03045 on BlueCurve TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-03045 on BlueCurve TV. Find additional troubleshooting tips for other BlueCurve TV ... Read more

How to troubleshoot error XRE-09016 on BlueCurve TV

Learn how to troubleshoot error XRE-09016 on BlueCurve TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-09016 on BlueCurve TV. Find additional TV troubleshooting tips for BlueCurve TV for these common error... Read more

How to troubleshoot error RDK-03005 on BlueCurve TV

Learn how to troubleshoot error RDK-03005 on BlueCurve TV. This article provides insight into some basic troubleshooting tips to fix error code RDK-03005 on BlueCurve TV. Find additional TV troubleshooting tips for BlueCurve TV for these common error... Read more

How to troubleshoot error XRE-09013 on BlueCurve TV

Learn how to troubleshoot error XRE-06034 on BlueCurve TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-06034 on BlueCurve TV. Error message Troubleshooting tips Error message On-Screen message: "Your remot... Read more

How to troubleshoot error XRE-06034 on BlueCurve TV

Learn how to troubleshoot error XRE-06034 on BlueCurve TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-06034 on BlueCurve TV. Find additional TV troubleshooting tips for BlueCurve TV for these common error... Read more

How to troubleshoot error APPS-04154 on BlueCurve TV

Learn how to troubleshoot error APPS-04154 on BlueCurve TV. This article provides insight into some basic troubleshooting tips to fix error code APPS-04154 on BlueCurve TV. Error message Troubleshooting tips Error message On-screen message: "Let's tr... Read more

How to troubleshoot error XRE-03061 on BlueCurve TV

Learn how to troubleshoot error XRE-03061 (channel is not available at this moment error) on BlueCurve TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-03061 on BlueCurve TV. Error message Troubleshooting t... Read more

Troubleshooting: Fix tuning errors on BlueCurve TV

Tuning errors display when your BlueCurve TV experiences difficulties tuning to a channel. This article provides insight into some basic troubleshooting tips to fix these tuning errors. Check the Service Outages & Updates to learn about outages that ... Read more

How to troubleshoot error XRE-09015 on BlueCurve TV

Learn how to troubleshoot error XRE-09015 on BlueCurve TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-09015 on BlueCurve TV. Find additional TV troubleshooting tips for BlueCurve TV for these common error... Read more

How to troubleshoot error XRE-09017 on BlueCurve TV

Learn how to troubleshoot error XRE-09017 on BlueCurve TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-09017 on BlueCurve TV. Error message Troubleshooting tips Error message On-screen message "Let's try t... Read more

How to troubleshoot error XRE-00088 on BlueCurve TV

Learn how to troubleshoot error XRE-00088 on BlueCurve TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-00088 on BlueCurve TV. Error message Troubleshooting tips Error message On-screen message "Sorry, we’r... Read more

How to troubleshoot error XRE-06004 on BlueCurve TV

Learn how to troubleshoot error XRE-06004 on BlueCurve TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-06004 on BlueCurve TV. Error message Troubleshooting tips Error message On-screen message "Something's... Read more

How to troubleshoot error XRE-08006 on BlueCurve TV

Learn how to troubleshoot error XRE-08006 on BlueCurve TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-08006 on BlueCurve TV. Find additional TV troubleshooting tips for BlueCurve TV for these common error... Read more

How to troubleshoot error XRE-08004 on BlueCurve TV

Learn how to troubleshoot error XRE-08004 on BlueCurve TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-08004 on BlueCurve TV. Find additional TV troubleshooting tips for BlueCurve TV for these common error... Read more

How to troubleshoot error XRE-03063 on BlueCurve TV

Learn how to troubleshoot error XRE-03063 on BlueCurve TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-03063 on BlueCurve TV. Find additional TV troubleshooting tips for BlueCurve TV for these common error... Read more

How to troubleshoot error XRE-06014 on BlueCurve TV

Learn how to troubleshoot error XRE-06014 on BlueCurve TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-06014 on BlueCurve TV. Check out these BlueCurve TV troubleshooting tips for other error codes. Error ... Read more

How to troubleshoot error XRE-07007 on BlueCurve TV

Learn how to troubleshoot error XRE-07007 on BlueCurve TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-07007 on BlueCurve TV. Error message Troubleshooting tips Error message On-screen message "Unfortunate... Read more

How to troubleshoot error XRE-07006 on BlueCurve TV

Learn how to troubleshoot error XRE-07006 on BlueCurve TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-07006 on BlueCurve TV. Find additional TV troubleshooting tips for BlueCurve TV for these common error... Read more

How to troubleshoot error XRE-07004 on BlueCurve TV

Learn how to troubleshoot error XRE-07004 on BlueCurve TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-07004 on BlueCurve TV. Find additional TV troubleshooting tips for BlueCurve TV for these common error... Read more

BNN Bloomberg App

Get the BNN Bloomberg app and access Bloomberg programming via your mobile device. For the first time ever on the app, watch LIVE BNN Bloomberg and Bloomberg Television programming, featuring comprehensive coverage of Canadian and international marke... Read more

NHL Centre Ice returns for the 2019/2020 season

Shaw is pleased to offer NHL Centre Ice for the 2019/2020 hockey season. Delivering up to 37 regular season out-of-market NHL games per week in high definition, NHL Centre Ice gives you access to every bone-crushing hit, every top corner snipe and ev... Read more

BlueCurve TV Guide Readability options

Learn how to use the Guide Readability Settings to increase the font size and adjust the contrast of your text in the BlueCurve TV on-screen guide. Guide Readability Press the Shaw button on your BlueCurve TV remote. Use the arrow buttons to highligh... Read more

BlueCurve TV Program Reminder feature

Learn how to set, modify or remove a Program Reminder in BlueCurve TV to receive notifications on your TV prior to the start of a sporting event, TV series, movie or other program. How to create reminders How to cancel reminders How to modify reminde... Read more

BlueCurve TV: How to add a program to favourites

Learn how to easily add a program to your Favourites list using the BlueCurve TV on-screen guide. Did You Know The quickest way to locate any of your favourite programs is by saying the title in the voice remote.You can also view listings for your fa... Read more

BlueCurve TV: How to view programs trending on Twitter

Learn how to view programs trending on Twitter via the BlueCurve TV Guide. The BlueCurve TV Guide displays information for TV shows, including information on programs that are currently airing and are trending on Twitter. Did You Know The list of tre... Read more

Understanding Shaw Pick and Pay

Enjoy more choice and flexibility in your channel selection Pick and Pay Shaw customers have more choice and flexibility when it comes to the selection and packaging of their TV services. What is Pick and Pay? With Pick and Pay, you have the choice o... Read more

How To: Set Parental controls on your TV box

Learn how to set up Parental Controls on your Shaw Digital Box. By configuring the Parental Control Settings on your digital box, you can limit what kind of content can be viewed by those individuals who do not have access to the PIN (Password). You ... Read more

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