Learn how to troubleshoot error XRE-03061 (channel is not available at this moment error) on Ignite (formerly BlueCurve) TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-03061 on Ignite TV.

Error message

On-screen message:

"Sorry we're having some trouble. This channel is not available at the moment. Please select another channel and try this one a little later. XRE-03061."



This error may occur if your Ignite TV experiences difficulties tuning to a channel.

Troubleshooting tips

To troubleshoot this error:

  1. Try tuning to a different channel and then tune back to the original channel.
  2. Try accessing the channel at a later time.
  3. If the error still occurs, speak with a support representative.
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