The one moment please (Ref code: s0a00) message will appear on your TV when the Digital Box has stopped receiving the proper signal required in order to display that channel. This can occur either on all channels, or just individual ones. This message can also appear when a Digital Box has not yet been activated on your account or when it has been unplugged from power for an extended period of time. For a brief video guide on resetting your cable box, please watch the video below.
If this is a newly purchased Digital Box, or it was recently owned by a different Shaw customer it is possible that you will need to activate the unit. To activate your Digital Box please visit Shaw Digital Box Activations.