Shaw Support: TV Troubleshooting

How To: Watch 4K content on BlueCurve TV

With Shaw BlueCurve TV, you can watch live sports in 4K and stream 4K content from your favourite apps. This article covers how to access and record 4K content from your BlueCurve TV Player. For an overview of 4K service including requirements and av... Read more

How To: Watch FITE on BlueCurve TV

With Shaw BlueCurve TV, you can access the FITE TV app in seconds with your voice remote and TV set-top box. The FITE app is perfect for combat sports fans, including a huge selection of boxing, wrestling, and MMA content, and more. FITE includes a l... Read more

How To: Stream music with Stingray on BlueCurve TV

The Stingray app is a free value add for all BlueCurve TV customers. You can search 50+ channels of music by genre or channel. Features include profiles, saved channels, recently played, and usage based recommendations. Features and benefits Over 50 ... Read more

How To: Stream reality TV with hayu on BlueCurve TV

Hayu is the first reality TV subscription service of its kind where you can watch thousands of commercial free episodes on demand with content becoming available the same day as in the US. This article covers how to access hayu content on your BlueCu... Read more

BlueCurve TV Player | Wireless 4K (Xi6) FAQ

Find answers to frequently asked questions about the BlueCurve TV Player | Wireless 4K (Xi6). This page includes general information, details on eligibility, and questions about how the 4K Wireless box works with your WiFi network. General FAQs What ... Read more

BlueCurve TV enhancements - Cloud PVR, more HD channels, 4K Wireless box

We're enhancing the BlueCurve TV experience by adding Cloud PVR functionality, two new HD channels, and upgrading dozens of existing channels from SD to HD. We've also introducing our first wireless TV experience with the Wireless 4K BlueCurve Player... Read more

How To: Find your WiFi password on BlueCurve TV

With BlueCurve Internet and TV, you can find your WiFi password, network name, and status, right from your TV box using a voice command. Just ask your BlueCurve TV voice remote, and your WiFi network details will pop up in seconds. Note: This feature... Read more

How To: Access TV Parental Controls

This page will give you quick information on your equipment's Parental Controls. Parental Controls By configuring the Parental Controls settings on your equipment, you can lock programming according to its TV or Movie rating, channel number, or progr... Read more

Oct 15 | BlueSky TV and FreeRange TV have a new name

Starting October 15, 2019, we’re updating the names of BlueSky TV and the FreeRange TV app. BlueSky TV is now BlueCurve TV, and the FreeRange TV app is now the BlueCurve TV App. We’re making this change to streamline our products as part of the BlueC... Read more

Troubleshooting: Streaming apps on BlueCurve TV

Having trouble using streaming apps on your BlueCurve TV cable box? This page includes tips for fixing common issues with streaming apps like Netflix or Amazon Prime on your BlueCurve TV. Unable to sign in to app If you can't sign in to the app, be s... Read more

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