BlueCurve TV app not casting

chögyam
Grasshopper

Since yesterday I have been trying to cast the BlueCurve TV app to my Chromecast connected TV and receiving the error message "something went wrong please try again" tv-app 01155.  

 

I can successfully cast other applications to the Chromecast without error, however the BlueCurveTV app will not cast. I have tried all the other troubleshooting steps such as power cycling the Chromecast and TV and restarting the blue curve app without success. Is this currently a known issue is with app?

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33 Replies

Having the identicial issue this morning. Anyone aware of...

rkeegan
Grasshopper

Having the identicial issue this morning. Anyone aware of a fix yet?

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I am able to cast, using iOS.

rstra
Grand Master

@chögyam I am able to cast, using iOS. 

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I'm not seeing any issues on my end when trying to cast c...

shaw-valerie
Moderator
Moderator

@chögyam @rkeegan I'm not seeing any issues on my end when trying to cast currently. If you're still seeing this issue, is this affecting all channels/programs or only specific ones? Are you trying to cast live TV, or a recorded program? 

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Is there a solution to this problem?  I’m receiving the e...

Van1973
Grasshopper

Is there a solution to this problem?  I’m receiving the exact same error and can cast from other apps without any issue.

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Issue is with casting live tv, I have reinstalled both th...

LionelB
Grasshopper

Issue is with casting live tv, I have reinstalled both the Chromecast device, just uninstalled and reinstalled Shaw Blue Curve, also tried another tv....no luck

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All:   Try rebooting the chromecasting device and wifi ro...

rickatk
Master

All:

 

Try rebooting the chromecasting device and wifi router. That worked for us.

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Is this the same issue as: https://support.shaw.ca/t5/tv-...

mdk
Grand Master
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Tried both and I am still having issues.

youngbg
Grasshopper

Tried both and I am still having issues.

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I can not cast Live TV or recorded programs. Was working...

youngbg
Grasshopper

I can not cast Live TV or recorded programs. Was working fine yesterday. 

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