I think that code indicates an issue with the signal, do you lose internet too? You will likely have to contact Shaw to troubleshoot.
@Btd -- I lose service
A Bing-search for that code gives:
RDK 03117 means that your main X1 Cable box or those smaller boxes are not getting any transmission.
This is not a good sign and you need to diagnose the issue.
Transmission errors can be caused due to multiple reasons.
I recommend that you contact Shaw (currently, online chat has priority over telephone), and get them to diagnose.
Before you do, check that the coaxial-cable between your PVR and the wall-outlet is tightly-connected, at both ends. Maybe, try a different cable. Maybe, just disconnecting and then reconnecting that cable will be helpful.
I'm having this issue almost daily. Internet is fine, but I cannot operate the TV unless I unplug and take coax out of the router and bluecurve for 1 min and then wait for it all to boot up again.
I’ve been dealing with this every 2 weeks for the last year and a half. To have techs over and up the pole and even new wires from the main pole. This is getting ridiculous!!!!! Why am I paying for services that don’t work!!!! 🤬🤬🤬🤬🤬🤬
I haven’t contacted anyone yet…… but this happens to me 2 times a night every night but only on the box in my bedroom…… internet is working great as well as the other 2 boxes in my house……. 🤬🤬🤬
@Jessica_27 -- this happens to me 2 times a night every night but only on the box in my bedroom ... working great [are] the other 2 boxes in my house
If you swap the box in the bedroom with one of the other two boxes, does the failure "follow" the box, or do you still have a problem in the bedroom -- sorry if that sounds like a highly-personal question about your private life. 😞