HD Guide not loading past May 10

[budsgirl]

I have a 3510 pvr.  The HD guide lists no programming after 11 PM on Sunday, May 10.  Just says “No Current Program” on all channels.  Have unplugged/plugged in the pvr with no results.

Hopefully someone at Shaw will read this ....

[birchall]

I have exactly the same problem. Also with a DCX 3510 pvr.

[g-idk]

oh that must be when the world will end?

[g-idk]

news update world not ending at the scheduled time. My old pvr with classic guide works just fine it has listings in the guide past the 17th. But my basic hd box non-pvr has the guide stopping just like your units on may 11.  It has to be an hd guide only issue i guess. Hopefully gets fixed.

[rstra]

That’s a relief. The BlueCurve guid is ten days out. 

[mdk]

> oh that must be when the world will end?

Yes, at the end of 5/10/20, at 40 minutes and 60 seconds left in the day.  🙂

Enjoy the final "Star Wars Day" -- May the Firth of Forth be within you. I am the force. The force is with me. 🙂

[mdk]

Yesterday, the Guide on my Gateway PVR was showing programs up to May 11.

Today, the same Guide is showing up to 4 PM on May 16.

Shaw must have applied "The Force". 🙂

[budsgirl]

Nothing has changed on my 3510 pvr HD Guide.  No programming listed after 11 pm on Sunday May 10.

Maybe a Shaw representative will respond at some point ...

[birchall]

I did a chat with Shaw. It seems to be a problem nationwide. A firmware update is needed.

[budsgirl]

Thank you for the update.  I contacted Shaw last night and they didn’t know anything about it and offered to do a re-set of my somewhat fragile PVR which I declined.  Hopefully it is fixed before Sunday.