Is the click coming from the buttons on the remote themselves, or perhaps some speaker in the remote (I don't think there is one), or from the television when you press the buttons? If you take a battery out of the remote and the click is still there, it must be the button itself. Mute the TV, and if the click goes away, it must be coming from the TV.
If you are talking about the sound from the buttons themselves, it may go away or lessen as the buttons wear in a bit. They have a bit more of a positive clicking action than many remotes that just have one big rubber membrane that makes up all the buttons (like the Gateway remote). I have 4 Ignite remotes - an older model XR11 (Shaw), two model XR15v2-RQ (Rogers), and an XR15v2-UQ (Shaw, has slightly different shaped buttons, especially the arrows around the OK button). The older XR11 has heavier looking buttons, with some in different locations - it seems to click less, but maybe just because it is more worn. Whether it says Shaw or Rogers on it depends on when/where the remote came from, not necessarily what model it is.
If you are talking about a sound coming from the TV, check the settings (B button on the remote) for a setting called "sound cues", which might affect this (I have never turned it on so am not sure). Another possibility is that since the remote uses radio (like Bluetooth?) instead of infrared to communicate with the Ignite box, it might interfere with your sound if you have a wireless soundbar/ headphones or something like that. The fix for that might be more complicated.
