Ignite TV issue

[DMiller]

I received my new Ignite TV boxes, The first box was easy to set up, the 2nd won't get past the screen below

[g-idk · Accepted solution]

hi @DMiller , here is a link to instructions on how to unpair your remote and how to reprogram it. The Unpair part is near the bottom of the page.  If this doesn't help you might have to call or chat into Rogers/Shaw support directly, they might even have to send you a new remote if need be.  Hope this helps.  How to program your Ignite TV (formerly BlueCurve TV) remote control (shaw.ca)