No tv

[Means]

What’s going on with tv service in maple ridge?

what’s happened/who’s responsible?

24 hours now (at least)

[rstra]

https://support.shaw.ca/t5/service-updates-outages/aug-21-maple-ridge-all-services-outage-fix-in-pro...

[Means · Accepted solution]

We’re up and running again! Good job Shaw:)

thanks grasshopper!😎

[mdk]

@Means -- what’s happened ?

Possibilities:

* car crash into a BC Hydro pole, knocking it over, or stretching/breaking some of the cables between that pole and the next pole;

* BC Hydro power outage in Maple Ridge, causing all the city-wide Shaw network devices to lose electrical power, maybe caused by a BC Hydro transformer blowing up;

* crow flying into a BC Hydro transformer, instantly "frying" the bird, and causing some circuit-breaker to pop open -- this has happened, on the UVic campus;

* human error: some BC Hydro technician throwing the "wrong" switch. Also, think of Chernobyl -- where safety-overrides were intentionally disabled.

Some days, I get the impression that there is a GOD, because everything works as it should, despite "multiple points of failure" within the technology.

[rstra]

@mdk  Per the service update, it was a fiber cut.

[mdk]

@rstra -- Thanks. I got "access denied" when I tried to view that service update.

Typical of Shaw to "remove/hide" a "stale" update.  Gotta be quicker, I guess!

[rstra]

@mdk  I think they want to forget it ever happened, it was a 24 hour outage.