video on demand

Guyman
Grasshopper

Why can't I seem to be able to stream a video on demand movie we have purchased on my MacBook Pro?

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-- what do you mean by "can't seem to be able to stream"...

mdk
Legendary Grand Master

@Guyman -- what do you mean by "can't seem to be able to stream" ?

Does it acknowledge the successful rental?

Does it start to play?

Does it "stutter" or "freeze" during playback?

Run the Shaw SpeedTest, to see how fast your MacBook pro is capable of downloading (poor or slow WiFi connection) ?

Is your MacBook using the newest release of the Apple operating system?

 

 

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