How To: View my order history and shipment tracking details

You can view your Shaw orders and shipping details anytime using the My Shaw website (my.shaw.ca) or the My Shaw app (Apple App Store | Google Play Store). Order details include order date, order number, shipping company, and tracking number for the last 60 days of order history.

View order details using the My Shaw website

To view your order details using the My Shaw website:

  1. Visit my.shaw.ca.
  2. Sign in using your Shaw ID and password.
  3. From the top menu bar, select My Profile then View Orders.

    view-orders.png

     

  4. Order details are displayed including order date, order number, shipping company, and tracking number for the last 60 days of order history.

    view-orders1.png

     

  5. Click the tracking number to view shipping status.

    web1.png

View order details using the My Shaw app

To view your order details using the My Shaw app (Apple App Store | Google Play Store):

  1. Open the My Shaw app.
  2. Tap View Orders from the home page or in the More menu.

    mobile1.png

  3. Order details are displayed including order date, order number, shipping company, and tracking number for the last 60 days of order history.

     view-orders3.png

  4. Tap the tracking number to view shipping status.

    mobile2.png


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