BlueCurve Advanced Security is enabled when you subscribe to BlueCurve Network Security. To access your Advanced Security features, simply go to the Network section in the BlueCurve Home app or web portal.
When enabled, Advanced Security will detect and block network threats in real-time. You'll receive notifications as threats are detected, and you can check the dashboard anytime for a summary. This article covers how to access BlueCurve Advanced Security and what to do when a threat is detected.
Note: Advanced Security requires a subscription to BlueCurve Network Security.
Here's how to access the Advanced Security dashboard in BlueCurve Home.
Threats are split into two main categories:
To make things easy to manage, your devices are listed with the associated number of threats.
There are a few different threat types that BlueCurve Advanced Security can detect and block. Here are the details on each threat type, and some tips on what to do when they come up.
Suspicious Site Visit
Unauthorized Access Attempts
Targeted Network Attack
IP Reputation Threats
Some threats such as Targeted Network Attack, Suspicious Device Activity or Unauthorized Access Attempt may need you to take further action to resolve them.
The BlueCurve Home app can send notifications to your device to alert you of the following threat types:
Here's how to enable threat notifications:
Note: You can check your threat history any time in the Notification Centre or see recent threats in the Advanced Security dashboard. Email and text notifications aren’t available at this time.
If BlueCurve Advanced Security has blocked access or content that you know is safe, it can quickly be reversed. Access can be given to blocked content for one hour at a time, and access can be given to a blocked device for thirty days at a time.
For example, you're navigating to a website that was blocked, or you're trying to access your IP camera that's in your garage.
Note: Allowing access to content or devices considered dangerous may put your network at risk, so it'll only be unblocked temporarily.
If you'd like to disable BlueCurve Advanced Security, you can do so in the BlueCurve Home app or web portal. We highly recommend keeping Advanced Security enabled to stay protected from network threats—but if you want to turn it off, here's how to do it:
To enable BlueCurve Advanced Security again, repeat the same steps.
Note: Disabling Advanced Security simply turns the feature off and does not cancel your subscription to BlueCurve Network Security. If you want to unsubscribe, please contact us and speak with an agent.