I have been trying for days and days and cannot find the answer so I hope someone can help. I am trying to reset the password on the 10.0.0.0.1 site. I have tried Admin and Password and then anything I could find online. It was never changed and no one knows what it is. I don't want to lose any settings and we have restarted the modem and restarted anything that could be it. What am I missing? I just want to be able to get into the main systems to limit my kids internet usage. HELP!
I am surprised that the WiFi's "SSID" and its password, and the Admin ID ("cusadmin") and its password are not on a label on the Shaw device.
What password did you use to login to change your settings?
Restarting the modem will not reset any passwords.
However, there is a "pin-hole" on the Shaw device, to return everything to its default settings.
I have tried all combinations on what was on the device and things that I could have changed it to but I have never logged in so it's strange. I didn't have a password to change settings. We did have a Shaw rep set everything up. No idea. It's frustrating. If i do the pin hole reset - what will I end up losing?
I have the Bluecurve Shaw Home App which i logged on did all the things but the guy that came to our house a couple of weeks ago said that we NEEDED to get into the 10.0.0.0.1 admin site and how did I not know the password. That was the first time I had ever seen the 10.0.0.0.1 site......I just want to factory reset and sign in to all things. What a chore to reconnect everything - that's at least 20 things.......so frustrating. Do I even need 10.0.0.0.1 if I have the Bluecurve Home App??