@charles1959 -- welcome to this peer-to-peer discussion forum, where volunteers try to help.
It is not a path to Shaw Support (1-888-472-2222).
Contact them, or see a previous thread within this forum:
https://support.shaw.ca/t5/internet-discussions/setting-up-outlook-2021-from-office-2021-not-365/m-p...
for some help.
