Losing wifi connection

Sanmos55
Grasshopper

Hi

 

At  least a few times per day I lose connection briefly. Is this normal. I thought Shaw had fiber optics  so that there shouldn't be this issue.

 

thanks

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Packet routing on the Internet can be compared to driving...

mdk
Grasshopper

Packet routing on the Internet can be compared to driving your car from Vancouver to Calgary.

No matter how good the construction of the roads on the Coquihalla (BC Highway 5), occasionally, due to snow, the road is closed, and you cannot complete your journey.

So, tell us where the connection "breaks":

* from your computer, via WiFi, to the Shaw modem,

* from the Shaw modem over coaxial-cable to the nearest Shaw router (in your city),

* from that router to a regional router (in Vancouver),

* from that router to a regional router (in Seattle),

* from that router to a local router (in Redmond),

* from that router to Microsoft's web-server.

Yes, most of those connections will be over fiber-optic cable, but if there is a temporary problem anywhere on that "path", you get a "dropped" connection.

Summary: use a "traceroute" command to check that each router in the "path" is OK, and is properly routing your packets.

 

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it may be WiFi interference if it is over WiFi only. Are...

Moderator
Moderator

@Sanmos55 it may be WiFi interference if it is over WiFi only. Are you noticing this issue with multiple devices or just one? What are some troubleshooting steps you have tried?

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