I just got the new blue curve modem, but now my new smart tv will not connect to the wifi. It says its out of range, but the modem is directly below the tv. I've unplugged both, I have factory reset the tv, I've checked all the wires. I also bought a security camera that will not connect to my wifi. Both the tv and the camera might connect briefly and then it will quickly disconnect. Any suggestions?
If you have *NO* WiFi devices that can connect to your new BlueCurve modem, then you should contact Shaw, and get a replacement for the modem.
Thanks, I tried this twice. I even named the wifi with the old network name and then I remember I had factory reset my tv. I called hisense and they said to make sure it was a wpa2 connection? That's the option I click when trying to connect, but it still wont connect. Is there a seating or something I'm missing?
They are both together under the same name and password. I did try separating it before the pin hole reset, but it didnt make any difference.
I've factory reset the tv multiple times with no luck. I've also reset the camera multiple times. My phone will cut out sometimes as well. My phone will say its connected, but internet may not be available.
The camera is now connecting to the wifi, the tv still wont connect. I'll call the manufacturer again being it's the last thing that still wont connect.