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Problems connecting my old laptop and Data queston

ChipmunkChill
Grasshopper

Hi.  I choose the network from the list, enter the password and it won't connect.  It's windows 7.  I enter the MACID manually in the Hitron and it still doesn't connect.  I had no problem before on the CISCO modem I had.  I just got the Hitron today.

With Internet 300 we are supposed to get unlimted but when logging in to look it shows the old plan limit.  Trying to figure out why that is.  Hopefully it should go away because I got the unlimited because I got a Amazon FireStick.  Which for now is on WiFi but later once I get the adapter in, I will connect to wired to keep it cooler and for faster speeds.

I'm not connecting a lot of wifi just my phone and the firestick.  So was puzzled when it wouldn't work with the laptop.  Since before all worked fine.

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