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New Bluecurve modem humming noise and very short range distance

GeoMug
Grasshopper

My new modem has a constant humming noise that is extremely annoying, does anyone else have this issue?  Also the range is very poor, I have it set in a central location on my 2nd floor.  The signal does not even reach to my downstairs kitchen of a normal size home.  A speed test on my phone cannot connect in the kitchen, but performs well right beside the modem.  Previously I use a 3rd party router, but was told this would be better.  Is this everyone's experience, or do i have a dud?

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