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Who Me Too'd this topic

Shaw is selling unstable, unusable internet

dongboka
Grasshopper

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I have shaw 600 bluecurve plan since feburary and since about 2-3 weeks ago, the internet has been downright UNUSABLE.

The internet constantly chokes and dies for several minutes every 10-20 seconds (Then goes back up to 200mbs and dies again). I cannot load any web pages as they give me the "No Internet" page. I got 600 mbs plan because I'm a heavy gamer and needless to say, I cannot play ANY online games with this internet. I have a free telus 30mbs internet that's included with my place and that works far faster and stable than shaw's 600 mbs garbage.

I've talked to shaw's web agents many times, and all they can suggest is restart the modem, reset the modem, check the cables, and update your computer while saying everything looks fine on their end and the modem. I've also had a replacement modem, which still had the same problem. Then they scheduled a technician to come this morning, and... nothing. Just nothing. Yet shaw have the audacity to charge me $300 for contract cancellation fee and monthly internet fee. It's a scam, really.

To any of you who happened to come across this post before getting internet with Shaw, consider twice. also, do NOT get into any contract with Shaw no matter how sweet the deal sounds. You will end up wasting your time and money.

Who Me Too'd this topic