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Shaw disabled 160mhz WiFi bandwidth. Limiting the WiFi speed to 433mbps for 1Gbps customers

mgbruce
Grasshopper

I am a Fibre+ Gig customer.

Had a support chat this evening after a long time of slower than expected bandwidth over WiFi. I spent 2 hours online with chat support and got no where so thought the forum may get something changed with Shaw's cloud managed router solution they are forcing on everyone. The support tech called it "Mesh Agent". And no, I do not use the "Pods". 

I had previously enabled 160mhz Wi-Fi bandwidth on the bluecurve modem which allowed me to reach 1.2Gbps over wireless. Shaw rolled out an "update" that now disables the 160mhz option and I can no longer adjust settings on the BlueCurve gateway itself. I have to use the app or web interface which allows me to adjust the SSID name and that's it.

As a result the wireless bandwidth available on the bluecurve modem is 80mhz, which has a maximum network throughput of 433Mbps. 160mhz, which I used to be able to use, has a maximum throughput of 1733mbps. But now it's greyed out on the bluecurve modem settings page with a friendly notice saying that Shaw manages it for my own good.

In short, I pay for a 1Gbps plan. I was able to get 1.2Gbps over Wi-Fi using the BlueCurve modem. Happy customer. Then Shaw blocked me from adjusting settings on the modem itself and reset the Wi-Fi bandwidth to 80mhz (433Mbps). Because they know best.

The solution is to pay out of pocket for a WiFi router that supports 160mhz throughput and set the BlueCurve into bridge mode.

Just a heads up to any Fibre+ Gig customers. You will never be able to get 1Gbps over Wi-Fi since Shaw rolled out the "Mesh Agent" to their modems.

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