Shaw Support: TV Troubleshooting

How to stream with Citytv+ on Rogers Xfinity TV

Citytv+ combines your favourite binge-worthy shows from Citytv with FX, FXX and OMNI Television, allowing you to watch your favourite programming as it happens. Sign in for the full experience. Citytv+ is not available on Rogers Streaming. What’s inc... Read more

About Streaming and Streaming Services

Learn more about our streaming services and how to stream your favourite shows, movies and sports packages with Rogers Together with Shaw. With Rogers Streaming you can access thousands of free shows and movies from Netflix, Tubi, Prime Video and mor... Read more

TV and streaming device guides

Need help with how to use your TV or streaming equipment? We have step-by-step interactive guides for your TV box, streaming box, voice remote, the Rogers Xfinity Stream app and more. You'll be able to select the right TV service and platform for ins... Read more

How to connect your TV and streaming equipment

Looking to connect your Rogers Xfinity TV and Rogers Streaming products or an older Shaw TV box? Select the model you have on this page for help getting it connected. Connecting your TV and streaming equipment Looking to connect your TV or streaming ... Read more

About in-home channels on the Rogers Xfinity Stream app

Watch more channels than ever on your devices when you use the Rogers Xfinity Stream app while connected to your home WiFi network. In-home channels, stacked on top of to-go channels, appear black in color, have a channel number and can be streamed w... Read more

How to use the BritBox app on Rogers Xfinity TV and Rogers Streaming

BritBox is a video streaming service that gives you access to watch the largest collection of British mysteries, dramas, comedies, lifestyle and documentaries all in one place. Learn how to open and sign in to the BritBox app on Rogers Xfinity TV (fo... Read more

Holiday Countdown on Rogers Xfinity TV and Rogers Streaming

Join in the spirit of the season with Holiday Countdown–an app available on your Rogers Xfinity Entertainment Box (formerly known as Ignite Entertainment box ) that makes it even easier to find family-friendly holiday movies and discover fun holiday-... Read more

Rogers Xfinity TV plan changes FAQs

Frequently asked questions We’re refreshing our Rogers Xfinity TV plans to make them simpler and easier to understand, bringing you more channels that you love. These changes don’t affect your current plan, but if you change to a new one, you’ll noti... Read more

How to program your Large Button Voice Remote

Get started with your Large Button Voice Remote by pairing it with your Ignite Entertainment Box, TV and audio system. Pair your Large Button Voice Remote with the Ignite Entertainment Box Once paired, you can use your remote to change channels, use ... Read more

Overview of the Large Button Voice Remote

Learn about the Large Button Voice Remote's accessibility features and how to get one for your Rogers Xfinity TV or Rogers Xfinity Streaming services. Rogers Large Button Voice Remote The Rogers Large Button Voice Remote is the next-generation access... Read more

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