Learn how to access and set Parental Controls on your Shaw Digital Box. By configuring the Parental Control Settings on your Digital Box, you can lock programming according to its TV or Movie rating, channel number, or program title, as well as restrict access to Shaw on Demand and Shaw Pay Per View services.
Watch this video on how to set up Parental Controls on the Classic Guide.
Video Tutorial: How to set up Parental Controls on the Classic Guide
Can't view the video? Click here to view on YouTube.
In order to use parental controls on your Digital Box you must first set up a private PIN. This PIN will be required to access any content that has had a restriction put upon it, as well as the parental control settings.
Parental Control Setting Options
Note: If you have more than one digital box in your home, you will need to configure each box separately to apply the Parental Controls Locks.
Follow these steps to set Movie Rating or TV Rating locks.
Setting Movie Rating Locks
Movie ratings only affect Shaw On Demand orders (Pay Per View titles are treated as channels when it comes to their content rating system. See TV Rating Locks for Pay Per View lock options.)
Movie Rating Guidelines
G/F: General audiences
PG: Parental guidance suggested
PG-13/AA: Parents strongly cautioned
NC-17: No one 17 and under
Adult: Adult audiences only
Note: You can press the LAST button on your Shaw Remote to return to the previous menu, and EXIT to exit the menu and resume watching TV.
TV Ratings Locks
These ratings affect regular TV channels and Pay Per View channels based on the TV show or movie’s rating.
TV Rating Options
TV Rating Guidelines
C: For all children
G: For general audiences
PG: Parental guidance suggested
14+: Parents strongly cautioned
18+: For mature audiences only
Once parental controls have been set up on your Digital Box you can either remove them completely, or bypass all locks temporarily by accessing the master lock setting.
This option allows you to temporarily disable all of the locks you have set and to re-enable them later on, without having to re-configure each individual lock again. To bypass master locks:
Bypass Master Locks
To reactivate the locks after temporarily bypassing them:
To Remove all Locks:
Navigate to the parental controls settings, then choose Master Locks. Highlight "Remove all locks" and select Yes by pressing the RIGHT arrow button on your Shaw Remote to remove all previously set locks. You will be prompted to confirm your selection again; choose Remove All Locks and press OK.
Clear Purchase PIN
This is the PIN required to unlock the Parental Control Settings menu, and any Movie Rating, TV Rating, Service (Video On Demand), Channel and Title locks. To clear the Parental Control locks and remove the PIN requirement for any of the previously mentioned locks, enter your current 4-digit PIN.
If no PIN is currently set or you have accidentally cleared the Locks PIN, it will display: Enter new Locks PIN: Simply enter your 4-digit PIN again to reactivate your locks, and re-enter the 4-digit PIN again if asked to confirm.
Enter new Purchase PIN
This is the PIN required to authorize a purchase made through Pay Per View or On Demand, on your Digital Box, even if the title is free in Shaw On Demand. When an attempt is made to order a title through your Digital Box, you will be prompted for this PIN. You can set this PIN to be identical to the Locks PIN, or you can choose a different PIN. If a PIN is already set, it will display To Clear, Enter Current Purchase PIN:
If power is lost, would you like to lock all programs until ratings and titles are restored?: Having this option set to YES will prevent the locks from being disabled after the Digital Box has been unplugged from power. Otherwise, if the Digital Box is unplugged, the locks will need to be set up again.
Service locks are used to lock and unlock access to Shaw On Demand. Once the lock is enabled, a PIN will be required each time Shaw On Demand is accessed.
Lock Shaw On Demand Access
The "hide titles" setting allows you to prevent adult and mature titles from being shown on the Interactive Guide. Hiding titles will not prevent access to them. To restrict access to the program, set a TV Rating Lock.
Navigate to the parental controls settings, then choose Hide Titles. Press OK to activate one of the following options:
Hide Titles on the Guide
Review the following steps on how to order how to set a Channel Lock or a Title Lock.
Channel Locks can be used to lock individual channels.
Locking an individual channel
The "title locks" setting will lock the show that is currently playing. Navigate to the parental controls settings, then choose Title Locks. Press OK to lock/unlock the title (the title is locked when marked with a padlock icon.)
Lock an Individual Title
You can also lock a title directly through the Interactive Guide by performing the following steps:
Lock Through Browsing