Shaw Support: TV Troubleshooting

TV and streaming device guides

Need help with how to use your TV or streaming equipment? We have step-by-step interactive guides for your TV box, streaming box, voice remote, the Rogers Xfinity Stream app and more. You'll be able to select the right TV service and platform for ins... Read more

How to connect your TV and streaming equipment

Looking to connect your Rogers Xfinity TV and Rogers Streaming products or an older Shaw TV box? Select the model you have on this page for help getting it connected. Connecting your TV and streaming equipment Looking to connect your TV or streaming ... Read more

How To: Connect your Shaw TV Player (DCT700)

This article will help you set up and activate your Shaw TV Player (DCT700). If you have a different TV player, click here. If you need answers to other common Self Connect questions, our Self Connect FAQ article has you covered. Before you begin You... Read more

How To: Connect your HD Guide TV Player (DCX3510-M & DCX3200 P3)

This article will help you set up and activate your HD Guide TV Player (DCX3200 or DCX3510). If you are setting up a different piece of hard find it in our Self Connect page. If you need answers to other common Self-Connect questions, our Self Connec... Read more

Shaw TV Service FAQ

Shaw TV Services FAQs Learn more about Shaw TV service and channel packages with our frequently asked questions. Shaw TV Services FAQs Here are some frequently asked questions about Shaw's TV services. Where can I find a list of the Shaw TV packages?... Read more

How To: Connect your Rogers Xfinity Entertainment Box for TV or Streaming (Xi6 or XiOne)

This article will help you set up and activate your Rogers Xfinity Entertainment Box (TV or Streaming) (formerly known as Shaw 4K Wireless TV or Stream Player) (Xi6 or XiOne). If you have a different TV player, click here. If you need answers to othe... Read more

How To: Connect your TV Player | 4K TV Player | Portal

This article will help you set up and activate your TV Player so you can start enjoying voice-powered TV. The following instructions apply to the TV Player (XG1v3), TV Player (XG1v4), and the Portal (XiD). If you are connecting a different piece of h... Read more

How To: Connect your Shaw TV Player (DCX3400)

This article will help you set up and activate your Shaw TV Player (DCX3400). If you have a different Shaw TV player, click here. If you need answers to other common Self Connect questions, our Self Connect FAQ article has you covered. Before you beg... Read more

How To: Connect your Shaw Motorola HDPVR (DCX 3400)

Learn how to connect your Motorola HDPVR (DCX3400), and find answers to the most commonly asked questions about this hardware. Installation Frequently asked questions Installation 1. Connect your HDPVR: Write down the HDPVR's serial number. The seria... Read more

How To: Connect your Shaw Motorola TV box (DCX 3200-M)

Learn how to connect your Motorola TV box (DCX3200-M), which supports 3D content in MPEG2 or MPEG4 formats. You'll also find answers to the most commonly asked questions about this hardware. Installation Frequently asked questions Installation 1. Con... Read more

How To: Connect your Shaw Motorola TV box (DCT 700)

Learn how to connect your Motorola DCT 700 digital box, and find answers to the most commonly asked questions about this hardware. Installation Frequently asked questions Installation 1. Connect your digital box: Write down the digital box’s serial n... Read more

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