Write down the digital box’s serial number (SN) and your Shaw account number. The SN is located on the back of the digital box (next to RF IN) and starts with the letter, “M.” Your Shaw account number is an 11-digit number in this format: XXX-XXXX-XXXX. You can find it on the Canada Post sticker on the shipping box, near your address information.
Place the digital box in a well-ventilated location.
Connect the cable cord into a wall cable outlet and into RF IN at the back of the digital box. We recommend using the included cable cord instead of any others you might have around.
Connect the RCA/AV cable to the “RCA” port at the back of the digital box and then to the RCA/AV IN port on the TV. Take note of the port you selected on the TV.
Connect the power pack to the back of the digital box and then plug it into a power outlet.
Activate your digital box.
Turn on the digital box by pressing the CABLE power button, located in the top right-hand corner of the Shaw remote. An amber light on the front of the digital box will display when the power is on.
Turn on the TV and tune it to the matching RCA/AV input you selected in step 1.d.
Activate the digital box by logging into your account at my.shaw.ca. Once signed in, select TV in the left panel. Then select Self-Install TV Equipment in the TV Equipment section and follow the instructions.
If you live in the following areas, please call us to activate the DCT 700 - do not attempt to activate it.
British Columbia: Alert Bay, Lillooet, Nimpkish Heights, Pinantan Lake, Paul Lake, Port Hardy, Port MacNeill, Sointula
Ontario: Balmertown, Couchenour, McKenzie Island, Red Lake, Sioux Lookout
Residential customers: 1-866-478-8289
Business customers: 1-855-545-1142
The activation process is now complete. Turn on the digital box using the cable power button on your remote. Enjoy your shows. Note, it will take up to 30 minutes for guide information to load.