How to restart your Ignite Entertainment Box
Many issues can be resolved by restarting your Ignite Entertainment Box. There are a few different ways to reset it.
From the Help menu
- Say “Help” into your Ignite Streaming voice remote.
- Select the Restart option.
From the Settings menu
- Select the Settings (cog) icon from the home screen.
- Select Device Settings.
- Select Restart.
Unplugging the power
- Unplug the power cord from the back of your Ignite Entertainment Box.
- Wait a few moments then plug it back in.
Wait a few minutes for the device to restart, then check if your issue is fixed. If not, see the sections below for more troubleshooting tips.
Unable to sign in to or launch an app
Content on Ignite Streaming is delivered by one of the many streaming apps we offer.
Visit Troubleshooting: Streaming apps to learn how to resolve app issues with signing in, video playback, and more.
Video playback issues
Ignite Streaming uses your Internet connection to stream content to your TV. Internet connectivity problems like slow speeds may affect playback quality.
See Troubleshooting: Slow Internet speeds to check for connectivity issues.