Having trouble using streaming apps on your Shaw TV or Shaw Stream Player? This page includes tips for fixing common issues with streaming apps like Netflix or Amazon Prime.
If you can't sign in to the app, be sure to follow the steps below:
Note: Login credentials are handled by the subscription service (for example Netflix, Amazon Prime Video, etc.) and not by Shaw.
If the app won't launch, is frozen, or you're seeing an APPS error message on your TV, try these steps to fix it:
If you're seeing playback issues with video content such as buffering, low quality, or errors, try these steps:
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