Just installed new 4k box in Courtenay bc picture is freezing sports events are like robots Have did all the unplugging rebooting and still the same any help would be a help very frustrating waited a long time for new box
Solved! Go to Solution.
Asked Shaw today for that at retail said they have none left
@Graderg04 wrote:Just installed new 4k box in Courtenay bc picture is freezing sports events are like robots Have did all the unplugging rebooting and still the same any help would be a help very frustrating waited a long time for new box
Contact Shaw tech support directly. They will run tests on your connection remotely. Apparently internet is down around Fanny Bay. You may be affected too.
Have already did that they have tried everything that they can do on there side the more people I read about are experiencing the same issue for 200 dollars a month in a 2 year contract and can’t even enjoy it!!!! When will Shaw solve this problem?
Are you using wireless cable boxes? If so, get rid of them and ask for hard wire boxes. I had the same problem until shaw replaced all my wireless boxes with hard wire boxes. Problem solved.
Asked Shaw today for that at retail said they have none left
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