Re: Go Gateway App network issue
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Hi stix55
Sorry about the delay! Are you still having trouble with this? The forums aren't monitored as closely as our other support channels, so if you ever have any time sensitive questions, it may be better to get in touch with us via one of our live support options. Let us know if you still need help. Thanks!
network error - Go Gateway app with Android Tablet
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I am having the same issue with not being able to log in to the Shaw Go Gateway app on my Android tablet.
I've tried un-installing and re-installing the app, rebooting, turning my tablet off and back on.
How do we trouble shoot this issue?
thanks,
Are you seeing any issues when using your Shaw ID to log...
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Shaw Go Gateway
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I have no issues when logging in from my laptop or my iPhone, but for some reason I cannot log in from my Samsung Galaxy Tablet. I've followed the forums and deleted and re-downloaded the Shaw Go Gateway app. I've re-booted the tablet. It still gives me the same error message: A network error has prevented communication with your account. Please check your network settings and try again.
My tablet has wifi connection and I'm able to surf other internet sites. but I can't log in to the Shaw Go Gateway app.
thanks
If you're still seeing this error message on that device,...
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