Ok so why do the Shaw support (that I waited 45 minutes to talk to) under the impression that channels can be removed online???!! Why do Shaw allow customers to add channels but not remove them online????
@Tegan apologies on the long waits. I appreciate your feedback, if/when the option to remove channels online is available, we will share that feature here. Currently, it is only possible to remove subscriptions by contacting us.
Hi Shaw Tony, is anyone their aware of what wait times are...I am presently on hold for over 5 hours and still nothing. Last Friday, I gave up after 4 hours. Why is it opne can easily add a service, but it is practically impossible to cancel a service? I am not a happy customer at all.