TV outage at T5L3N9

ebach
Grasshopper

shaw internet still works, but get "Signal Loss Detected..." on every HD and SD channel I try.  Outage like started at 10:39PM, as that's when it stopped recording a show.

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-- which TV box do you have? Any of the older ones, that...

mdk
Legendary Grand Master

@ebach -- which TV box do you have? Any of the older ones, that have a coaxial-cable to connect to a wall outlet, or the newest XiOne remote, that uses WiFi to connect to your XB7/XB8 cable-modem?

Are you near Sylvan Lake?

See: https://support.shaw.ca/t5/service-updates-outages/tkb-p/service-updates/label-name/northern%20alber...

for outages in Edmonton & Northern Alberta.

Or, contact Shaw [1-888-472-2222 or www.shaw.ca/chat ] to get them to trouble-shoot.

 

 

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