Your Shaw modem is assigned a dynamic IP address automatically, which we cannot change by request.
While your IP address is dynamic, it is meant to stay the same for a long period of time, and may never change. Changes or maintenance to our network can result in having a new IP address assigned, but there is no set time for this to occur.
Network device changes in your home, such as using Bridge Mode or IP Passthrough with a third party router, may also result in having a new IP address assigned.
Shaw cannot manually change your IP address by request.