Your Shaw modem is assigned a dynamic IP address automatically, which we cannot change by request.

While your IP address is dynamic, it is meant to stay the same for a long period of time, and may never change. Changes or maintenance to our network can result in having a new IP address assigned, but there is no set time for this to occur.

Network device changes in your home, such as using Bridge Mode or IP Passthrough with a third party router, may also result in having a new IP address assigned.

Shaw cannot manually change your IP address by request.

Learn more: How To: Set your wireless modem to Bridge Mode


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