If your Internet connection appears to be not working or you keep losing your connection and you are looking for ways to troubleshoot issues with your Internet connection:
- Check for your area.
- Unplug your Internet modem, wait 30 seconds and then plug it in again. Try your Internet connection to see if it is more consistent.
- Reposition your modem or remove any physical obstructions (if possible) from blocking the modem from sending a WiFi signal.
Learn more: Troubleshooting Internet connectivity issues
Did You Know: For best results, upgrade your entire network to 802.11ac, which operates exclusively on 5GHz and should bypass most local interference. When using a dual-band (simultaneous) 2.4 and 5GHz router note that the 5GHz range is still a newer frequency so it is less used in many congested areas.
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