User/Display Name Prompt

f__u__c__k
Grasshopper

It is always such an ordeal for Shaw to take my money. I either have to wait on hold or log in. Logging in stopped working and legitimately said "this page does not exist, contact customer service".

Upon finally gaining access, I had to create Display Name for no reason at all (all I want to do is pay my bill, why is it so hard?).

So, fine, I made a Display Name - here it is - I regret nothing.

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Hi! I'm sorry to hear you've been having alot of difficul...

shaw-darren
Shaw Squad

Hi! I'm sorry to hear you've been having alot of difficulty getting access to your account. Please send us a message on Live Chat and we may be able to help sort out any issues that have been creating obstacles for you. 

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I was previously able to view past invoices. Why is this...

DarDav
Grasshopper

I was previously able to view past invoices. Why is this not accessible under My Bills?

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They are showing up for me; under My Bills in Safari and...

rstra
Grand Master

@DarDav They are showing up for me; under My Bills in Safari and under Billing in the app.

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-- it works for me. After sign-in to the My Shaw Portal,...

mdk
Legendary Grand Master

@DarDav -- it works for me. After sign-in to the My Shaw Portal, I see:

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After clicking "My Bills", I see:

Capture1.JPG

where I can select from the most-recent 24 months.

QED

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