Learn how to access and edit voicemail messages by using specific key codes before, during and after playback. A key code is a button or series of buttons that you enter into your phone to check or edit voicemail messages. You can use voicemail key codes to save and delete messages or to replay or skip voicemail messages.


Did You Know:


You can listen to Voicemail messages in a variety of ways including while you are at home and while you are away.


Learn More: Listening to Voicemail messages



Voicemail key codes

Below you will find a list of the different key codes that you can use to navigate your Shaw Voicemail system.


Before/During PlaybackAfter Playback
Press 0 for helpPress 0 for help
Press 1 to hear the previous messagePress 5 to hear the date and time stamp
Press 11 to fast forwardPress 6 to forward this message
Press 2 to go to the next messagePress 7 to delete this message
Press 33 to rewind this messagePress 9 to save this message
Press 4 to replay the messagePress * to cancel the message playback and return to the main menu
Press 7 to delete the message
Press 9 to save this message
Press * to skip all messages

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