This article provides a list of Voicemail support resources that will help you better understand how to use your Shaw Voicemail service for your Shaw home phone.


Voicemail Support information and resources

Use these resources to troubleshoot any Shaw Voicemail issues that you may have.  For additional information, please see the Shaw Home Phone User Guide below.

How to set up and access your Voicemail Service - Here you will find information on how to set up your Shaw Voicemail service for first-time use, as well as how to access it, both while you are at home and while you are away.

How to activate or deactivate Voicemail through My Shaw - Instructions on how to enable and disable your Shaw Voicemail Service through the Shaw Phone Portal.

How to reset your Voicemail PIN - Explanation on how to reset your voicemail PIN or Password in the case that you lose or forget it.

Email Voicemail Notifications - Find out how to receive an audio recording of your voicemail in your email inbox. 

My Shaw Voicemail Access - The Shaw Phone Portal allows you to check and manage your Voicemails from a computer with Internet access.

Voicemail Key Codes - A collection of the Key Codes that can be used while listening to your Voicemails to enable easier navigation.

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