Home Phone Articles

Home Phone Articles

Need help with your home phone?

Get all the information you need to know about your Shaw Home Phone. From equipment guides, to setting up voicemail, and even how to make the most of our international calling rates and plans.

11 Articles

How To: Use spam call blocking

Spam call blocking helps to filter out unwanted calls made to your Shaw home phone. With this feature activated, we'll automatically detect and block suspicious calls, including those from unregistered telemarketers. Spam call blocking is an opt-in f... Read more

Shaw Home Phone FAQs

Learn about Shaw home phone services and how to fix common home phone issues from setting up your voicemail to dealing with no dial tones with our Shaw home phone frequently asked questions. You can view past bills, set up Auto payment, set up your e... Read more

How to deal with scam phone calls to Shaw customers

Learn more about phone scams and calls and how you can report them as a Shaw customer. Every year, thousands of people lose money to telemarketing scams. The goal of these scams is to obtain your personal information in order to access private accoun... Read more

How to change language options on Shaw Voicemail

In this article, you will find information on how to change your Shaw voicemail service from the default English to the language option of your choice. Customers who are setting up their voicemail for the first time will be asked upon setup which lan... Read more

How to set up and access your Voicemail service

Learn how to setup your Shaw Voicemail service for first-time use, as well as how to access it, both while you are at home and while you are away. For brief but helpful tutorials on programming and checking your voicemail, please see the videos below... Read more

Voicemail Support Resources

This article provides a list of Voicemail support resources that will help you better understand how to use your Shaw Voicemail service for your Shaw home phone. Voicemail Support information and resources Use these resources to troubleshoot any Shaw... Read more

Voicemail Key Codes

Learn how to access and edit voicemail messages by using specific key codes before, during and after playback. A key code is a button or series of buttons that you enter into your phone to check or edit voicemail messages. You can use voicemail key c... Read more

How to activate/deactivate Voicemail through My Shaw

Learn how to activate or deactivate Voicemail through your My Shaw account. By logging in to My Shaw at my.shaw.ca, you can manage your Voicemail settings, including deactivating (turning off) Voicemail. Please note: this feature does not include the... Read more

Star Codes / Value Added Features

Star codes allow you to access additional features on your phone. Value-added features and star codes are available to Shaw Phone customers. The exact availability of these features depends on which Shaw Phone package you are currently subscribed to.... Read more

How to access My Shaw Voicemail

This article will help you learn how to access and listen to your My Shaw Voicemail. My Shaw allows direct access and control over the voicemail messages you receive, as well as any of the more advanced features included with your specific phone pack... Read more

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