Looking into changing our provider right now. 

After a hellish week waiting for our appointment the tech calls that hes not coming to our appointment. This is when i realized they did this twice to us on hook up too. 

So past done with this company. In the time we have waited we could of mailed their garbage blue curve machine in and got new ones twice. How is that not an option when they OBVIOUSLY dont have enough ground support to take care of their customers.