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Shaw BlueCurve Home App not updating or forwarding ports

PerilousPlant
Grasshopper

Recently I tried to forward a port for a home based server I was working on. I noticed whenever I tried to to forward the ports it would continuously tell me to try again later because something went wrong. I read through all the other support articles, none of which helped resolve the issue. It seems like there is a problem with the BlueCurve Home mobile and web applications as it has also stopped updating when a device connects or disconnects. Devices I have bene using all day are showing up as offline for 2 days or more even though they have been used within the past few hours. No ports are being forwarded and I even tried to factory reset the modem and the app was showing me profiles I set up from the last time I reset the modem. Hopefully I can pass along the message to any moderators here as I would love to see a fix for this coming soon as it has been quite the frustrating experience. 

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