This article will help you set up and activate your Shaw TV Player (DCT 700 or DCX 3400). If you are setting up a BlueCurve TV Player, click here.  Or if you are setting up a wireless 4K BlueCurve TV Player, click here.

What's included

Along with your TV player and remote, you will need the following to complete your Self Connect.

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Connecting your TV Player

  1. Attach a coax cable from the coax wall outlet to the CABLE IN port on your TV player.
  2. Attach an HDMI cable from the player's HDMI port, to one of your TV’s open HDMI IN ports. Note the TV port’s name.
    • If you have a standard definition (SD) TV you will need to use composite (Red, Yellow, White) cables to connect your TV player to your TV.  Simply match the cable and TV port colours.
  3. Attach your player's power cord and plug it into an electrical outlet.
  4. Press the power button on the front of the TV player to turn it on.
  5. Turn on the TV and set it to display the HDMI (or SD) source selected in Step 2.

The next step is to activate your TV player. Scroll down for those instructions.

Activating your TV Player

  1. Sign in to my.shaw.ca with your Shaw ID username and password. If you do not have one, learn how to create a new Shaw ID here.
  2. Click My Services and select TV from the dropdown menu
  3. Click Start Self-Install.
  4. Follow the on-screen instructions.

The activation process will take approximately 10 minutes. During this time, various messages may display on the front of your TV player.

You will know that the activation is complete when

  • the time is displayed (DCX 3400), the player can be powered back on by pressing the power button, or by using the remote control.
  • or when, the amber light turns off (DCT 700), the player can be powered back on by pressing the power button on the remote control.

Need support?

Connect with us anytime by clicking the blue chat bubble on this page, visiting shaw.ca/chat or by using the My Shaw app. The quickest support for activating your equipment is available from 7am-9pm PT, seven days a week.

You can log in to the My Shaw website or app (Apple App Store | Google Play Store) anytime to manage your Shaw account.

Frequently asked questions

How do I program my Shaw Universal Remote for my TV?

To program your Shaw Universal Remote to work with your TV, follow the Quick Setup instructions on the back of the remote, or visit the manufacturer's website at urcsupport.com/shaw.

Can I place my TV player out of sight?

If you want to keep your player out of sight (eg. in a cabinet or closet), plug the IR Receiver into the EXT IR IN port on the back of the player. Then place the IR Receiver where the remote’s signal will have a clear line of sight with the IR Receiver.  

What should I do with my old TV player?

Please return your old TV player as soon as possible to avoid unreturned equipment charges.

  1. Place the old TV player and power cord into a sturdy cardboard box. Ensure there is cushioning material around the TV player.
  2. Seal the box and affix the shipping label provided.
  3. Drop the box off at any Canada Post mailbox or outlet.

Hold on to the Canada Post tracking number from the shipping label or receipt, for future reference. The old TV box will be properly recycled.

Need to return some equipment?

A return shipping label should be provided in your kit. For instructions on how to return equipment to Shaw, including if you need a return shipping label provided to you or if you are moving, see How To: Return Shaw equipment. 


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