With BlueCurve Internet and TV, you can find your WiFi password, network name, and status, right from your TV box using a voice command. Just ask your BlueCurve TV voice remote, and your WiFi network details will pop up in seconds.

Note: This feature is only available on BlueCurve TV using a voice command. To learn how to manage your WiFi with the BlueCurve Home mobile or web app, read About: BlueCurve Home.


To use this feature, you'll need to:

Note: You won't need to use the BlueCurve Home app to ask for WiFi password or network details on BlueCurve TV. However, you’ll have to log in to the app at least once for this feature to work.

How to access

Want to find your WiFi password or quickly bring it up to share with friends or family? Follow these steps to check your WiFi netowrk info on BlueCurve TV:

  1. Press the mic button on your BlueCurve TV voice remote, and ask for your WiFi password. Try saying any of these phrases:
"Show WiFi password" "What's my WiFi password?" "I forgot my WiFi login"
"My WiFi password" "Show my WiFi password" "WiFi network login"
"See my WiFi code" "Show network passcode" "What’s my WiFi information?"
  1. Your WiFi password and network info will come up at the bottom of your TV screen. This includes BlueCurve Gateway and WiFi Pods connection status, WiFi name, and password.


How to lock access

Seeing your WiFi information on your TV is convenient, but it may not be ideal for everyone in your home to have access to it. Using Application Locks on BlueCurve TV, you can lock access so that a parental control PIN is required.

  1. Press the Shaw button on your BlueCurve TV remote.
  2. Select the Settings cog.
  3. Select Parental Controls.
    • If you're setting up Application Locks for the first time, you'll be asked to create a parental control PIN now. If you already have a PIN set up, use that.
  4. Select Application Locks.
  5. Select BlueCurve to lock access to it.


With BlueCurve locked, your parental control PIN will be required any time someone asks for your WiFi details on BlueCurve TV.

Learn more: How to use Parental Controls on BlueCurve TV

Error messages

If you see an error or a different message come up, this could mean there's a connection problem, or that you don't have a BlueCurve Gateway. Some of the messages you might see are:

"There’s a Connection Problem"

"Pod Offline" or "Multiple Pods Offline"

"Your Gateway Doesn’t Support This Feature"

"WiFi Information Is Currently Unavailable"

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