Check the below list to see if you have a piece of hardware that needs to be returned - if your hardware is older and isn't on this list you can just recycle it. See our partner EPRA for local recycling guidelines.
When you return hardware from this list, make sure to include remotes and cables in the return package.
To find out if you need to recycle or return your modem - check the list of equipment below. You'll need to return any of these if you're swapping or returning equipment. If you have a unique multi-step set-up from Shaw, your Shaw agent will let you know to return it when you contact us.