How To: Connect your Shaw Equipment

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What equipment are you connecting?

Look at your new equipment and find the model. Once you’ve found it, choose your device for instructions on how to self connect.

BlueCurve Gateway

BlueCurve Pods

Hitron Modem

BlueCurve TV Box

Wireless 4K BlueCurve TV Box

Gateway HDPVR

Other Modems

Other Boxes

Internet Troubleshooting

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• Unable to Connect to the Internet
• How To: power cycle a Shaw modem and router
• Troubleshooting Internet connectivity issues
• Directly connecting your computer and modem

TV Troubleshooting

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• Weak or No Signal on TV
• How To: troubleshoot no sound / audio with a TV Box
• How To: troubleshoot poor picture quality / pixelation
• One Moment Please Error (Ref Code: s0a00)