Shaw Support: Home Phone Troubleshooting

Home Phone FAQs

Home Phone FAQs Home Phone Troubleshooting FAQs Learn about home phone services and how to fix common home phone issues from setting up your voicemail to dealing with no dial tones with our home phone frequently asked questions. You can view past bil... Read more

Dealing with scam phone calls to Shaw customers

Learn more about phone scams and calls and how you can report them as a Shaw customer. Every year, thousands of people lose money to telemarketing scams. The goal of these scams is to obtain your personal information in order to access private accoun... Read more

About the 825 Alberta Area Code

In 2016, a new (825) area code was issued for Alberta. As demand for new telephone numbers for residents and businesses in Alberta continues to grow, the Canadian Radio-television and Telecommunications Commission (CRTC) announced that it will meet t... Read more

Customer liability for premium-rate (1-900) telephone numbers

Review this article to understand the liability of having 1-900 phone numbers unblocked. 1-900 and 1-976 calls connect you to companies that provide a service (for example psychic lines, adult chats, contests, etc.). These calls are billable to your ... Read more

Shaw Prepaid Calling Plan

Shaw's Prepaid Calling Plan is a calling card-like service for customers who either want to place international calls (outside of Canada and the US) or want discounted long distance rates when away from home or for a cell phone. Benefits of Shaw's Pr... Read more

Long Distance Rates

To review the current long-distance rates for your phone plan please visit our Home Phone page on shaw.ca found here. You can also see which long-distance features are included with your Shaw phone package by visiting our Phone Package Comparison pag... Read more

Home Phone Articles